On 29 July 2012 Drenagh Estate and Hotel of Limavady were awarded the prestigious EFQM Gold Star for Customer Service Excellence. This is a European Benchmark of Better Practice and is a tremendous achievement. It is an outward indication for customers and suppliers alike that Drenagh is committed to a “Journey of Excellence”.
Drenagh was supported in their Journey to Customer Service Excellence by Limavady Borough Council.
Cathy Murphy of Drenagh says: –
It was a pleasure working with you especially when you were able to make the process so simple and informative yet thought provoking.
We look forward to seeing it help boost our sales and I am also looking forward to the formal presentation.
Once again; thank you for all your help and assistance.